As you may have heard, our partners at Manheim are upgrading their post-sale processes and systems for a consistent and streamlined buying and selling experience. With these changes, the enhanced auction locations will save you time and money with simpler, faster and easier ways to do business.

In order to take advantage of the new, seamless experience, you’ll need to update your profile on Manheim.com to indicate your preferences for payments.

Please note that this will include preferences on how to receive refunds from vehicles returned to DealShield. If you do not select your preferences, the default state will require you to pick up your refund at the auction.

Visit simplemanheim.com to learn more about upcoming changes and how to update your profile, or go directly to Manheim.com/profile to update your information.

Please update your preferences as soon as possible, to ensure that you can receive payments as you prefer.

— The DealShield Team

DealShield Customer Service: Mon–Fri, 8:30 a.m.–9:30 p.m. Eastern
support@dealshield.com | Phone: 855.246.5556 | Fax: 855.299.6205